Payment and delivery

Delivery in Tambov is provided around the clock the same day, the next day and the following days.

Tambov

When flower delivery within the city of Tambov is made during the daytime from 07.00 a.m. to 11.00 p.m. and the order price exceeds 2500 rubles it goes for Free!

If the order price is less than 2500 rubles, the delivery cost is 200 rubles. The delivery cost is 250 rubles on public holidays: the 14th February, the 7th and the 8th of March.

Delivery cost from 11.00 p.m. to 07.00 a.m. is 300 rubles regardless of the order price.

Delivery of flowers to any place in Tambov and Tambov region is possible. If you have not found the locality you need, contact us and our specialists will help you with this.

Delivery in Tambov region – the price

Express delivery: if your order is urgent, please call us in advance and check the time and possibility of the express delivery 8 (4752) 533-934, 8 (920) 479-50-08 from 08:00 a.m. to 08:00 p.m.

Delivery time

Our florists work from 08:00 a.m. to 08:00 p.m. The delivery is possible in 1 hour after placing the order. On holidays, the delivery time may increase and be up to 2 hours. Please note, if you need to deliver a bouquet in the period before 08:00 a.m., you must place your order before 07:00 p.m., so that your order is prepared and transferred to the department in time! If you place your order at night, the bouquet may be ready for delivery at 09:00 a.m.

If the receiver is not at the specified address, the courier returns the bouquet to our shop. Re-delivery of the order is possible in case of additional payment for the courier’s departure. 48 hours after the failed delivery, the order is paid again, because flowers are perishable goods. If you refuse re-delivery, the cost of the order isn’t refundable, because the company incurred total expenses.

Replacing of flowers in bouquets

Our florists make everything possible to ensure that your loved ones receive the bouquet, which you ordered on the site. It happens so most of the time, but sometimes it is impossible if the necessary flowers are not delivered to the region, if customs delay delivery, or if the flowers are not fresh enough by the right moment.

In this case, the florist may decide to replace some flowers in your bouquet, and the manager will discuss all the changes with you by phone.

If the manager doesn’t reach you, the florists will make an independent decision about the replacement. They will at most try to keep the overall color scheme and mood of the bouquet and will always make the bouquet of the same or of the higher price. You won’t pay extra. In some cases, the variety of flowers is more important than the general range of colors (for example, in a bouquet of roses), then the florist will choose flowers of the same variety, but of the different shade.

We recommend you to follow the calls while making an order. Despite the fact that changes take place not very often, every bouquet is important to us, and we want you to be happy with the result.

The appearance of the bouquet

Florists do their work creatively and know that each flower is unique. Therefore, the bouquet in the delivery may differ from the photo of the bouquet on the site, even if the same flowers are used as in the description of the bouquet. At the same time, florists always strive for keeping the mood of the bouquet.

Flower delivery in Russia and all over the world

Do you want to congratulate your loved ones and so you are interested in flower delivery to another city in Russia and the world? Contact us using the number indicated on the site and our specialists will help you with this.

 

BANK CARD
- We accept cards – MasterCard, Maestro –
on the site delrio-tambov.ru.
- It can be made with the help of terminals in the DelRio chain of shops.
- It can be made with a bank card using the terminal provided by the courier.
- It can be made using the Sberbank Online service, the Sberbank mobile application or any ATM. The card number is 5469610011325957, the recipient is Yermakov Yu.V.
CASH

- Pay in cash in our shops.
- Pay in cash to the courier upon delivery of the order.

CASHLESS PAYMENT

We write invoices for legal entities. Send the details and comments to the order by e-mail info@delrio-tambov.ru.

BANK CARD PAYMENT

In order to select a payment for goods by a bank card, you should click the button “Bank card payment” on the appropriate page of the site. The payment is made through the authorization server of the Bank’s Processing Center using Bank Credit Cards of the following payment systems:

• VISA International

• MasterCardWorldWide

Description of the data transfer process

To pay for the purchase, you will be redirected to the payment gateway of PJSC “Sberbank of Russia” to enter the details of your card. Please prepare your plastic card in advance. The connection with the payment gateway and the transfer of information is carried out in a secure mode using the SSL encryption protocol.

If your bank supports the technology of secure online payments VerifiedByVisa or MasterCardSecureCode, you may also need to enter a special password to make the payment. Methods and the possibility of obtaining passwords for making online payments can be checked in the bank that issued the card.

This website supports 258-bit encryption. The confidentiality of the reported personal information is provided by PJSC “Sberbank of Russia”. The entered information will not be provided to third parties except the cases provided for by the legislation of the Russian Federation. Making payments by credit cards is carried out in strict accordance with the requirements of payment systems VisaInt. and MasterCardEuropeSprl.

Description of the payment process

When choosing the form of payment via credit card payment for carrying out the order is carried out immediately after its registration. After completing your order at our shop, you will need to click on the “Bank card payment” button, the system will switch you to the authorization server page, where you will be asked to enter plastic card data, initiate its authorization, and then return to our shop by pushing “Back to the shop” button. After you return to our shop, the system will notify you of the results of authorization. If the authorization is confirmed, your order will be automatically executed in accordance with the conditions you have specified. In case of refusal to authorize the card, you can repeat the payment procedure.

In case of order cancellation

When cancelling items of the paid order (or the entire order), you can order other items in accordance with the paid sum of money or return the entire amount of money to the card by writing an email to info@delrio-tambov.ru.

OUR DETAILS

SP Ermakov Yuli Vitalyevich

Legal address: Michurinskaya St., 126, Apt. 8, Tambov, 392000

Mailing address: Chichkanova St., 70“A”, Tambov, 392000

INN: 682965286954

OGRN: 307682935800121

Current account: 40802810861000001282

in the branch of PAO Sberbank № 8594, Tambov

Correspondent account: 30101810800000000649

BIK: 046850649